Policy - ShopLoveandWar

Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Privacy policy

Handmade Product (can’t guarantee 100% perfect)
Due to the handmade procedure, the hoops will not exactly the same to each other.

Frequently Asked Questions

How to Choose Hoop Size?

The only way to know what size hoops to buy, is to measure.
Hoop are measured and listed by their inner diameter.
It's always recommended to measure your before place an order, please measure the distance from the hole to the ear edge, suggested to add 1mm for snug fit, add 1.5-2mm for loose fit.

What's Gold Filled?

Gold-filled has a thick layer of 14k solid gold mechanically bonded on brass making them fade resistant and water resistant.

How Many Hoops You Get?

You will get what you choose in the selection bar, for example: if you choose 1 hoop, you will get only one single hoop, not one pair!

How to Open the Hoop?

Twist the two ends away as the listing video shows, don't directly pull apart.

How to Close the Hoop?

Slightly twist the two ends up and down and squish them to close, or just ask a friend or family for help.

Work for Sensitive Ears?

Hypoallergenic materials, work for most sensitive ears

Will Sterling Silver Change Color?

It's norm for sterling silver to change yellow or black due to oxidation after wear, just polish with warm water and soft cloth( some soda add in the water), or use Silver Jewelry Cleaner to clean it, it will regain its beautiful shining finish.